Returns & Exchanges
At Poptart Posters, we want you to love your new wall art; if you are not completely satisfied, you can return your prints within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging to prevent damage during transit.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Package Your Poster
Carefully roll your poster and place it back into the original protective tube to ensure it remains crease-free during the shipping process.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided by our team to the outside of the tube, ensuring all previous shipping barcodes are covered.
- 4.Receive Your Refund
Once our warehouse inspects the returned artwork, we will process your refund to your original payment method within 5-7 business days.
